Sales Assistant
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities
Welcome all customers promptly and courteously upon entering the store.
Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
Support managers, designers, and buyers by providing relevant customer feedback.
Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
Utilise your product knowledge to discover and address the needs of each customer.
Understand the returns policy and use it as a tool to strengthen customer relationships.
Foster a cheerful, cooperative, and positive team atmosphere.
Deliver friendly and professional communication, both in person and on the telephone.
Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
Excellent communication and interpersonal skills.
Ability to stay organised and manage tasks in a fast-paced retail setting.
Positive, enthusiastic attitude toward the Fred Perry brand and its community.
Willingness to learn, adapt, and work within a collaborative team.
Availability to work weekends or at least one day per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
NOTRE SOCIÉTÉ
Notre siège social se trouve au cœur de Londres. C’est là que tout s’organise : conception, développement de produits, marketing, service client et opérations. Nous comptons plus de 200 boutiques à travers le monde, de Manchester à Brighton, en passant par Paris, New York, Séoul et Tokyo, pour n’en citer que quelques-unes.
Nous sommes une marque ambitieuse, qui collabore avec certains des meilleurs créateurs et partenaires au monde. Mais notre succès repose sur nos employés ; c’est pourquoi nous cherchons à attirer des personnes passionnées, issues de milieux divers et aux expériences variées.
Notre engagement en faveur de la diversité, de l’égalité et de l’inclusion est primordial. Nous visons à développer, responsabiliser et inspirer nos employés, en renforçant notre mission, notre objectif et nos valeurs pour bâtir une marque emblématique. Notre engagement en faveur de l’autonomisation va au-delà de l’inclusion ; nous cherchons à reconnaître et à exploiter tout l’éventail des talents au sein de notre organisation. Nous nous efforçons de créer un environnement où chaque individu se sent valorisé et respecté, quels que soient ses origines ou son identité.