Sales Assistant
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
This is a part time position - 8 hours per week.
Key Responsibilities
Welcome all customers promptly and courteously upon entering the store.
Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
Support managers, designers, and buyers by providing relevant customer feedback.
Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
Utilise your product knowledge to discover and address the needs of each customer.
Understand the returns policy and use it as a tool to strengthen customer relationships.
Foster a cheerful, cooperative, and positive team atmosphere.
Deliver friendly and professional communication, both in person and on the telephone.
Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
Excellent communication and interpersonal skills.
Ability to stay organised and manage tasks in a fast-paced retail setting.
Positive, enthusiastic attitude toward the Fred Perry brand and its community.
Willingness to learn, adapt, and work within a collaborative team.
Availability to work weekends or at least one day per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
- Department
- Shops
- Role
- Sales Assistant
- Locations
- Manchester
- Employment type
- Part-time
OUR COMPANY
Our head office is located in the heart of London. It's where everything happens – design, product development, marketing, customer service, and operations. We have more than 200 stores worldwide, from Manchester to Brighton, as well as Paris, New York, Seoul, and Tokyo, to name just a few.
We're an ambitious brand, working with some of the world's leading designers and partners. But our success is built on our people, which is why we're committed to attracting passionate individuals from diverse backgrounds with a wide range of experiences.
Our commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to who we are. We strive to develop, empower and inspire our people by reinforcing our mission, purpose and values as we continue building an iconic brand. Our commitment to empowerment goes beyond inclusion - we aim to recognise and make the most of the talent across our organisation. We are dedicated to creating an environment where everyone feels valued and respected, regardless of their background or identity.
