Sales Assistant (8 hour contract)
About Us
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style, innovation, and inclusivity. We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment.
Sales Assistant Job Opportunity – Join a Dynamic Retail Team
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Sales Assistant Responsibilities
- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
Essential Skills and Experience
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work supportively within a collaborative team.
- Availability to work weekends and at least one weekday per week.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
Perks & Benefits
-
Flexible working hours
Our Head Office team can decide what time they come in. You also have the option to work from home!
-
25 days holiday
-
Staff discount
-
Healthcare & Life Insurance
All our Fred Perry team members can access our EAP for free
-
Buy extra Holidays
-
Cycle to work
-
Generous pension scheme
-
Plus more
OUR COMPANY
Our head office is in the heart of London. It’s where everything happens from Design, Product Development, Marketing, Customer Service and Operations. We have over 200 shops around the world, from Manchester to Brighton, Paris, New York, Seoul and Tokyo to name a few.
We’re an ambitious brand, collaborating with some of the best designers and partners in the world. But we’re only as good as our employees, so we look to attract people who are passionate with diverse backgrounds and experience.
Our commitment to Diversity, Equality, and Inclusion is paramount. We aim to Develop, Empower and Inspire our employees, reinforcing our mission, purpose and values of building an iconic brand. Our commitment to empowerment goes beyond inclusion; it's about recognising and harnessing the full spectrum of talent within our organisation. We will prioritise creating an environment where every individual feels valued and respected, regardless of background or identity.
About Fred Perry Ltd
Today, Fred Perry is a global community of over 400 employees, all inspired by the Laurel Wreath and what it represents.
Fred Perry has never adjusted its course for anyone. This philosophy has led to long term collaborations with like-minded partners, from Comme des Garçons to Amy Winehouse and from Raf Simons to Charles Jeffrey LOVERBOY.
Our way was given to us by Fred: Always with integrity. Always with personality.
Already working at Fred Perry Ltd?
Let’s recruit together and find your next colleague.